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KMID : 0869920140200030402
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Journal of Korean Academy Society of Nursing Education
2014 Volume.20 No. 3 p.402 ~ p.412
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Importance of Nurses’ Caring Behaviors as Perceived by Nurses and Patients at Emergency Departments
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Choi Eun-Hui
Lee Eun-Nam
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Abstract
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Purpose: This study was to investigate the importance of nurses’ caring behaviors as perceived by nurses and patients at emergency departments, and to determine the differences between the two groups.
Methods: The subjects of this study were 159 nurses working at emergency departments in 9 general hospitals in B Metropolitan City and 153 in-patients in 6 general hospitals, who were transferred to a general ward after being admitted to an emergency room. Research tool was a self-report questionnaire, which was a translated version of Caring Behavior Assessment(CBA). In this study, Cronbach’s α was ranged from .83 to .93 in the seven subscale’s reliability of CBA.
Results: In terms of caring behaviors at emergency departments, both nurses and patients perceived that the most important subscale was . The subscale which showed the least importance from both groups was .
Conclusion: The results of this study have demonstrated that nurses’ caring behaviors can meet the patient’s needs if the gap in perceptions between nurses and patients would be reduced.
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KEYWORD
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Caring, Emergency Departments, Nurse
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